Tuesday, August 28, 2007

How Dr. Hochstein became Dr. H to his patients!

Over the last five years I have been working for Dr. Hochstein I have been hearing his name pronounced in every way imaginable! Even for myself it took at least a year until I was comfortable with pronouncing with confidence his last name! It was then that I started to realize our patients were also struggling with his last name! Then one day, the solution walked through the door on the beautiful face of a young patient who asked me whether it was okay for her to call him Dr. H! A few years later I had again, the same request. So here at the office we started telling the patients that if they felt more comfortable calling him Dr. H, he would not mind, in fact it draw them closer to him because it was more personal. I realized that being able to say your doctor's name with confidence was very important for our patients!
So if you are one of our patients who can't decide wether to call him Dr. Hock-Stine, or Hock Steen, just stop rehearsing and just call him Dr. H!

Michelle Heavens